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Managed Support Services PDF Print E-mail

IPS' Managed Support Services serve as a virtual extension of your in-house IT team.  IPS can augment the skill sets within your IT team as either subject matter experts or as a third-level escalation service.  This model will enable you to offset the cost of hiring specialized in-house technical staff to implement and manage your network and security infrastructure.

Benefits of our Managed Support Services:

  • Virtual extension of your IT staff
  • Reduce your IT operations cost - without the need for highly skilled and specialized network and security architects
  • One stop escalation model for all your network and security operational requirements
  • Reduction in the cost of training and other expenses when implementing new technologies in your network
  • Adjust your staff during vacations or other times when there will be extended leaves of absence
  • Simple pricing model and annual contracts
  • Additional help on complex projects with our experienced bench of network and security architects
  • Strategic IT planning and road mapping as part of the overall support model
  • Can be purchased as a block of hours per month or as a support contract that covers a specific technology area or a subset
  • Can integrate with your exiting IT help desk systems, processes, and change management systems
  • Can augment your in-house monitoring systems with IPS' own branded monitoring services

In addition, IPS currently offers the following managed services:

PDF Downloads:

  • Blue Coat Health Check
  • Check Point Firewall Health Check
  • Riverbed Steelhead Health Check
  • IPS Managed Firewall Service Brochure